Return Policy

At Art by Erika Lambert, we want you to be completely satisfied with your purchase. We offer a flexible return policy to ensure that you are happy with your art, whether you’re buying a print or a physical product.

For Prints and Physical Products:

You may return prints and physical products within 30 days of receiving your order.
Returns are free of charge for local and domestic. Simply contact us to initiate the return process, and we will provide you with a prepaid shipping label or arrange a pick up.
Please ensure that the items are in their original condition and packaging for a full refund.
Refunds will be issued once the returned item is received and inspected.

For Commissioned Original Art:

Since commissioned works are custom and made specifically for you, we do not offer returns or refunds for commissioned original art.
If you are not fully satisfied with your commissioned piece, please let us know as soon as possible. We are happy to work with you to address any concerns and make adjustments to ensure you are pleased with the final result.
We want your commissioned art to be something you love, so open communication is key, and we are committed to collaborating with you throughout the process.

If you have any questions or need assistance, please don’t hesitate to contact us at art.by.ellambert@gmail.com. We’re here to help!

Thank you for supporting independent art!

— Erika Lambert